Victorious, Vivacious, Venus

Victorious, Vivacious, Venus


As I lay here in bed in total darkness with my newborn next to me, I felt an itch to write about this..."What I have learned through the years about success:"
1) You will never be successful if you only care about yourself. You can not climb to the top without helping others around you. You don't have to give people money, but you can give people your time, your support, your help, and your services....
2) Treat your clients like family. You don't have to give them your personal life stories, but you make them feel good about coming to see you. You take care of them, and you do, within reason, what you can for them.
3) You treat your employees with respect. They are not your slaves or punching bags. They are human beings like the rest of us. Their feelings get hurt too, and you can only push them so far before they leave. You encourage them and compliment them when they do good work. A simple phone call or text of, "good job," makes a huge difference. Incentives and friendly competitions work well in reaching sales goals! Just how there are many bad bosses out there, there are also many bad employees. You may get a bad seed every once in a while, but you let them go and move on.
4) You go above and beyond for EVERYONE! Your family, friends, community, employees, clients, and OTHER BUSINESSES. Word of mouth referrals will MAKE ANY BUSINESS WAY MORE SUCCESSFUL THAN GROUPONS or PAID ADVERTISEMENTS.
5) Give away something each month to a client (a drawing), and/or do customer appreciation days.
6) Come to work ready, prepared, and focused. Do not overwhelm yourself with issues. Clients can see right through your fakeness.
7) You respond back to a customer issue THE SAME DAY THEY CALL OR COMPLAIN. You listen, apologize, and fix the situation immediately.
Start calling clients by their first name! Remember a certain story or event you talked about with them the last time, and you follow up with them about it the next time you see them.
9) Never talk bad about another person to a client.
10) Clients spend and buy from people they trust and like. Do not be too quick to judge clients and their financial statuses. If you treat every person who walks through your door with the same respect and excellent customer service, you'd be surprised at how well of a sales person you can become. You must be knowledgable in your stuff in order to sell. You never sell something to a client they absolutely don't need.
11) As much as you love what you do, you always need to give yourself some "me" time. You can not burn yourself out and still think you can function perfectly. Enjoy yourself, your family, and whatever else that makes you happy/relaxed. You will know you love your job/career when you want to go back to work once you are well rested! People who love their career/job are truly passionate at what they do. Everyone around you will see and let you know.
11) Most importantly, you always believe in yourself. Follow what your heart tells you. Don't let other people's negativity bring you down or make you give up. I have plenty of people who didn't believe in me or wished for me to fail. My age was one issue many older employees or businesses had with me. why in the world would they listen to someone way younger? I have also had some people feel "sorry" for my kids because I work too much and don't stay at home with them all the time. To be honest, I need work in my life. I applaud stay at home moms. Unfortunately, I can't be one. I am an awesome mom to my kids, and I dedicate myself to them. However, do not be deterred by people who criticize or judge you because you chose a different path than them. It's good to have haters and criticizers. They are what motivates you to push forward and succeed in life.

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